Privacy Policy

Effective January 1, 2025

Last Updated December 14, 2024

At Jet Linx, we respect your privacy, and safeguarding your personal information is as important to us as ensuring your safety and comfort in the skies. We understand the unique trust you place in us when you choose Jet Linx as Your Personal Jet Company, and we are committed to upholding the highest standards of privacy and security. As evidence of our commitment, this Privacy Policy describes how we collect, use and protect your personal information.

 

Information We Collect

 

To provide you with personalized services and ensure your travel experience meets the highest standards, we may collect:

• Personal Information: Name, address, email, phone number, date of birth, and government-issued identification (e.g., passport or driver’s license).
• Emergency Contact Information: Name and phone number of the individual(s) identified as a contact in the unlikely event of an emergency during travel.
• Travel Preferences: Flight itineraries, aircraft preferences, catering or ground transportation requests, loyalty numbers and any additional accommodations.
• Financial Details: Payment information and billing details.
• Security Information: Information required for compliance with aviation regulations, including background checks or customs documentation.
• Online Interactions: Data from visits to our website or mobile app, such as IP addresses, device information, and browsing activity.
• Geolocation: Flight following the aircraft assigned to a scheduled flight from departure to arrival.
• Health & Accessibility Details: Information you provide to address specific health or mobility needs during your journey.

We only collect the information necessary to deliver safe, secure, and world-class service.

 

How We Use Your Information

 

As Your Personal Jet Company, we use your information exclusively to:

• Arrange and coordinate flights, including scheduling and services.
• Process payments and fulfill contractual obligations.
• Comply with legal and regulatory requirements, such as aviation security protocols.
• Enhance your experience through personalized services and offers.
• Communicate essential updates regarding your flight or our services.

We strive to be transparent about how we use your data and will never use it for purposes beyond what we communicate to you without your consent.

 

Children’s Privacy

 

We are committed to protecting the privacy of children online. Our services and website are not directed toward children under the age of 13, and we do not knowingly collect personal information from anyone under 13 years of age.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information. If you believe a child under 13 has provided personal information to us, please contact us at privacy@jetlinx.com so we can address the issue promptly.

 

Sharing Your Information

 

Your trust is paramount, and we do not sell your personal information. We only share your information under the following circumstances:

• Service Providers: With trusted partners who assist with providing you and your guests exceptional service. These trusted partners include alternate carriers, fixed base operators (FBO), catering services, ground transportation providers, and payment processors.
• Regulatory and Government Authorities: As required by law, for security screenings or customs clearances.
• Within our Organization: For seamless service across our team.

All third parties are contractually obligated to handle your information with the same level of security and respect that we do.

Your data may also be disclosed in response to a subpoena, court order, or other legal process, provided that such disclosure is in compliance with applicable laws and regulations. The Company will make reasonable efforts to notify the affected parties, where permissible, prior to the disclosure of any confidential data.

 

How We Protect Your Information

 

We prioritize your privacy by implementing robust security measures, including:

• Data encryption during transmission and secure storage.
• Access controls to ensure only authorized personnel handle your data.
• Routine monitoring and audits to identify and address potential vulnerabilities.

 

Cookies Disclosure

 

Our website and client portal uses cookies. Cookies are small text files stored on your device (computer, tablet, smartphone, or another device) to enhance your experience on the website.

Websites and products use cookies for many different purposes, including but not limited to:

• Getting information about the traffic on a website
• Providing you with essential functionalities of a website
• Tracking your browsing behavior
• Tracking your engagement with social plugins
• Collecting information about how users use a website
• Remembering your preferences for a website
• Personalizing content and advertisements

Our site only uses those cookies strictly necessary for a website’s basic functions. These cookies save information required for the website to function properly. like remembering your theme preferences such as dark or light mode, or where you were last on a page.

 

Your Privacy Rights

 

We believe in giving you control over your personal information. Under Nebraska law, you have the right to:

• Access Your Data: Request details of the personal information we hold about you.
• Update Your Information: Correct inaccuracies or provide updates.
• Request Deletion: Ask us to delete your information, subject to legal or operational requirements.
• Opt-out of Communications: Adjust your preferences for marketing and non-essential updates.

We are here to assist. To exercise these rights, please reach out to us at privacy@jetlinx.com or write us at Jet Linx Aviation, 13030 Pierce Street, Suite 100, Omaha, NE 68144.

 

Retention of Information

 

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory obligations. When no longer needed, your data will be securely deleted or anonymized.

 

Breach Notification

 

Your privacy is of utmost importance to us. In the unfortunate event that there is a data breach that poses a risk to your privacy or security, we will notify you promptly if your personal information is involved.

 

Disclosure and Updates

 

This Privacy Policy may be revised periodically, which will be reflected by the effective date of this notice. By continuing to use the services provided by the Company following policy revisions means you accept those changes. Where the policy materially changes as it impacts your privacy, the Company will notify you.