My Home Base – Kara McKiernan, Jet Linx Denver
In each edition of My Home Base, we feature a member of the Jet Linx team from across the country and showcase what they feel makes their Jet Linx location and their city special. In this edition, meet Kara McKiernan, Jet Linx Denver Personal Flight Concierge.
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Favorite part of your job: I enjoy nurturing the client experience, even during rare, challenging situations.
Describe the Jet Linx experience/team in one word: Synergy.
Favorite Jet Linx memory or experience: There are so many ways in which we create meaningful relationships with our clients. Sometimes, it is through remembering a special occasion. Sometimes, it is the simple gesture of supporting a mom with her sick child after landing. Once, a young one needed fresh clothes and a cleanup following air sickness, and we were quick to find Jet Linx apparel on hand to provide a change of clothes. It was of course unfortunate the child got ill, but it was a humanizing experience that cultivated a lasting, personal, and warm relationship with the client.
Favorite thing about Denver: The friendliness and sense of community in the people.
Little known fact about yourself, or favorite hobby: My favorite hobby, after moving to Denver, has been riding a dirt bike. I am not into exercise so rather than hike up the mountain, I can ride up the mountain!
What someone might find surprising about your job: Hospitality and thoughtfulness are ever present in the daily exchange. Between clients as well as every Jet Linx department.
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